We aim to provide you with the best experience and understand that there may be situations requiring a replacement or exchange. The following terms apply:

Approval Criteria:

  • The product tag should remain intact and unbroken.
  • The product must be returned in its original condition as it was shipped.

Processing Time:

  • All approved replacements and exchanges will be completed within 15 business working days.
  • To initiate a replacement or exchange, please contact our customer support team with your order details and reason for the request.